Craven Consultancy Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Craven Consultancy Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12 July 2021.
Your calls may be recorded for training and quality purposes.
What we collect
We may collect the following information:-
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer subscriptions and delegates booking events
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:-
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about our services including news and and events or other information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which may be placed on your computer’s hard drive. Cookies help analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Some third party cookies are set by services that appear on our pages. They are set by the operators of that service and are not in our control. They are set by Twitter, Facebook and LinkedIn and relate to the ability of users to share content on this site, as indicated by the social icons.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to decline cookies by making changes in your web browser settings, if you prefer. This may prevent you from taking full advantage of the website.
For more information on how to decline cookies and how to remove cookies from your computer please visit www.aboutcookies.org
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information by emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to any third parties unless we are required by law to do so.
You may request details of personal information which we hold about you under the General Data Protection Regulations (GDPR).
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
If you would like a copy of our full GDPR Policy please contact us at the above address.